When I bought my 09 Ultra, the dealer and all of the staff were my best friend. They have won best dealer awards and it seemed obvious as to why. I figured this would go away in time. I was wrong. Each time I would visit for browsing or buying, they would remember my name and make a point of chatting. I had heard of local and out of province visitors good experiences of the place as well.
I recently went in for a couple of recalls - the under the tank block thingy and the front tire inspection. Dunlops that in some cases were cupping. I had read post here and on the other forum that customers were turned away with a tacit no replacement required because there is no evidence of cupping.
I had ~ 7K Km (4,300 m) on the bike. I was ready for a "looks ok to us". I stuck my head in the shop after 10 minutes and they were replacing the tire. No questions asked.
I asked when it was finished and the service writer said there was no evidence of wear but they don't start cupping until 10K Km (6,200 M) so we might as well do it now!!!
So, kudos for Privateers HD in Halifax NS.
I recently went in for a couple of recalls - the under the tank block thingy and the front tire inspection. Dunlops that in some cases were cupping. I had read post here and on the other forum that customers were turned away with a tacit no replacement required because there is no evidence of cupping.
I had ~ 7K Km (4,300 m) on the bike. I was ready for a "looks ok to us". I stuck my head in the shop after 10 minutes and they were replacing the tire. No questions asked.
I asked when it was finished and the service writer said there was no evidence of wear but they don't start cupping until 10K Km (6,200 M) so we might as well do it now!!!
So, kudos for Privateers HD in Halifax NS.
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